Reference

Check the Legal Terms Before You Open an Account

This page holds the account rules in plain words, so nothing about your wallet, your login or your withdrawal path turns into a surprise later.

Plain account rulesbKash, Nagad, Rocket wallet useAccess depends on local lawPolicy questions answered by our team
n1bajee Check the Legal Terms Before You Open an Account
YOUR DATA RULES

See How We Handle Your Account Data

We keep your records against the account you actually use, not in a separate drawer. Your mobile number is the key: it receives the login code, it holds the wallet reference, and it is where a withdrawal is confirmed before money moves. Cookie data stays small, a session token that keeps you signed in and a note of the device you used last. Clear both in your browser and you land back on the sign-in page with a fresh code.

Data attached to your account

Your registered mobile number, wallet reference, transaction history and the device you sign in from. We use these to settle a dispute, not to pass your details to outside advertisers.

Cookies that hold your login

One session cookie keeps you signed in, and a small preference file remembers your last screen. Clear them from your browser settings and you simply sign in again with a one-time code.

Login codes and wallet PINs

Your one-time code goes to the mobile number on file. We never ask for your bKash, Nagad or Rocket PIN inside the app, in a message, or over a call.

Records, corrections and closure

Transaction records stay while payment and audit rules require them. Ask through the help panel to correct a detail or close the account, and we confirm in writing.

ASK OUR TEAM

Send Your Policy Question Straight to Our Team

Reach us from the same device you sign in on. The help panel sits inside your account, beside your balance, and every message arrives with your account details attached, so you never have to explain who you are. A question about a clause, a wallet entry or a login code all goes to the same place. We answer in the order messages land, and a note that names the section plus the payment method clears faster than a general complaint.

Policy help inside your account Open the help panel in your account and send the section name with your question. Your account number travels with the message, so we check your own record rather than replying in general terms.
Wallet and payment questions A deposit or withdrawal stuck on a name mismatch with bKash, Nagad or Rocket? Send the transaction ID and the wallet number used, and we trace that entry against your account record.
Account closure requests Ask us to close or correct your account and we confirm the step in writing. You can still ask which records we hold and why we kept them.

Get Clear Answers on Legal Questions

Most policy questions we get are not about the lobby. They are about a name on a wallet, a login code that did not arrive, or what happens to your data once an account closes. The six below cover those in the order they usually come up, and the help panel takes anything else.

You need to be old enough to gamble legally where you live, and you need to be in a region we serve. Access depends on your local law and eligible regions, so check before you register.

The name on your bKash, Nagad, Rocket or bank transfer has to be the same name you registered. A different wallet name can hold up a withdrawal while we verify the entry.

Yes. Send the request from your registered mobile number through the help panel and we confirm what we hold, why we held it, and which payment partner saw the reference.

Clause changes appear on this page before they take effect. The version sitting in front of you is the one that applies to your account at the moment you read it.

Because gambling rules differ by country and by region. If a service is not permitted where you are, registering does not make it available and we will not process it.

Ask us through the help panel and we close the account, then confirm in writing. Transaction records remain for as long as payment and audit rules require them.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.