Confirm Your Details Before Payouts
Verification is the step that ties a payout to a real person, and we run it before withdrawals rather than after. You send one photo of your national ID or passport, a selfie holding it, and the wallet number held in your name. Our team compares the name and date of birth against your profile, then marks the account cleared. None of
that is there to slow you down — it is what stops a stolen PIN from emptying a wallet. Do it once and later cash outs follow the same approved path.
- Open The Verification Screen — From your profile, tap verification. The screen lists the documents we accept and shows which of them is still missing.
- Upload The ID Photo — Send a clear photo of your national ID or passport. All four corners inside the frame, no glare, no cropped edges.
- Add The Selfie — Take a selfie holding the same document. We match the face, the name and the date of birth against your profile.
- Get Your Cleared Status — Once approved, the account shows cleared and withdrawal requests no longer pause at this stage.